FAQ

Is there any subscription fee?

No. You only pay for the labels you use. People are sick of paying subscription fees, and so are we. Preppy app is free forever.

Is the app available on both Apple and Android?

Yes. All your staff can download the app from the App Store or Play Store.

Is there any limit to how many people can connect via bluetooth?

No limit. All your staff can connect.

 Is it easy to setup?

Easy peasy lemon squeezy. Items can be mass uploaded to the system. Then with your new login, everything added to the admin will appear in the app.

Do you have dissolvable labels?

Yes, dissolvable labels are available from most distributors.

Can I use more than one device?

Absolutely. There is no problem printing from several tablets and phones at the same time.

Do I have to use a PREPsafe printer?

No, if you already have a ZPL compatible Bluetooth printer like the Zebra ZD410 then switching to PREPsafe only requires a user account and PREPsafe Labels.

Do menu updates download automatically?

Yes, once an administrator makes a menu version change your company’s Store accounts will all update automatically.

Does the app require an internet connection?

Only to download the app, and refresh if any changes have been made in the admin dashboard. Aside from that, you just need bluetooth to connect to the printer.